Smart Capa

Effective Root Cause Analysis and
CAPA Management Software

Streamline Corrective and Preventive Action Management processes with our CAPA software,
enabling efficient root cause analysis, issue resolution and compliance enhancement.

Streamline Corrective and Preventive Action Management
processes with our CAPA software, enabling efficient root
cause analysis, issue resolution and compliance
enhancement.

SMART Capa

Effective Root Cause Analysis and CAPA Management Software

Streamline Corrective and Preventive Action Management processes with our CAPA software, enabling efficient root cause analysis, issue resolution and compliance enhancement.

Digital CAPA Management Software Features

Features that automate Corrective and Preventive Action process and drive continuous Improvements

CAPA Management

Integrate digitalization into corrective and preventive action processes to enhance the efficient handling of product and process defects.

Complaint Management

Complaint Management

Streamline the handling of complaints by identifying their origins, assigning responsible users for corrective actions, and continuously monitoring progress in real-time.

Product Hold and Release

Product Hold and Release

Effectively handle product holds and disposals through investigation and minimize the chances of recurrence.

Deviations Management

Comprehensive solutions for addressing all deviation types by employing root cause analysis and effective management techniques.

Root Cause Analysis

Systematic approach to identify the underlying reasons behind issues or problems with root cause analysis tools like 5 whys and Fishbone analysis, facilitating targeted solutions.

Corrective Action Management

Identify and address issues, implement corrective measures, and monitor their effectiveness to prevent recurrence and improve overall quality.

Dashboard

Monitor and manage all CAPA activities through real-time insights and data analytics from a visual and centralized dashboard interface.

Effectiveness Review

Effectiveness Review

Evaluate the effectiveness of corrective and preventive action planning to ensure they have achieved the desired outcomes with trend analysis.

Reporting & Trend Analysis

Generate custom reports that analyze long-term trends to gain valuable insights into root causes and sources of occurrence.

Digital CAPA Management Software Features

Features that automate Corrective and Preventive Action process and drive continuous Improvements

CAPA Management

CAPA Management

Integrate digitalization into corrective and preventive action processes to enhance the efficient handling of product and process defects.

Complaint Management

Complaint Management

Streamline the handling of complaints by identifying their origins, assigning responsible users for corrective actions, and continuously monitoring progress in real-time.

Product Hold and Release

Product Hold and Release

Effectively handle product holds and disposals through investigation and minimize the chances of recurrence.

Deviations Management

Comprehensive solutions for addressing all deviation types by employing root cause analysis and effective management techniques.

Root Cause Analysis

Systematic approach to identify the underlying reasons behind issues or problems with root cause analysis tools like 5 whys and Fishbone analysis, facilitating targeted solutions.

Corrective Action Management

Identify and address issues, implement corrective measures, and monitor their effectiveness to prevent recurrence and improve overall quality.

Dashboard

Monitor and manage all CAPA activities through real-time insights and data analytics from a visual and centralized dashboard interface.

Effectiveness Review

Effectiveness Review

Evaluate the effectiveness of corrective and preventive action planning to ensure they have achieved the desired outcomes with trend analysis.

Reporting & Trend Analysis

Generate custom reports that analyze long-term trends to gain valuable insights into root causes and sources of occurrence.

How Smart Doc Works

Move away from paper-based documents in five easy steps

1. Create Document

Generate documents through three intelligent methods: utilize the integrated text editor, upload from your local device or cloud storage, or establish smart links to internal or external folders.

2. Add Workflow

Design tailored multi-stage workflows, aligning with your business process needs, such as creating, revising, reviewing, approving, publishing, and archiving.

3. Send for Approval

According to the assigned approval workflow, documents are sent for approval, and the approver is notified for review and approval.

4. Publish Document

Documents that receive approval are scheduled for publication in accordance with the business process, making them accessible to users once they are published.

5. Stay Audit Ready

Maintain program compliance and readiness through centralized document control, task management, scheduling, notifications, and workflow, while ensuring digital document transparency and real-time program monitoring accessible from any connected device.

How Smart CAPA Works

Manage corrective and preventive actions effectively in ten easy steps

Effectiveness Review
Configure CAPA Layout
Populate CAPA Master Data
Create CAPA Process Flow
Record Creation
Conduct Investigation
Root Cause Analysis and Trace
Cost of Quality
Create Corrective Action and Preventive Action
Corrective Action and Preventive Action Management
Configure CAPA Layout
Customize the management of the CAPA process to align precisely with organizational needs and regulatory standards.
Populate CAPA Master Data
Populate the CAPA system with crucial data, including information on issues, stakeholders, and timelines.
Create CAPA Process Flow
Establish a detailed workflow delineating the sequence of steps necessary for efficient CAPA management.
Record Creation
Generate thorough documentation detailing the issue or non-conformance triggering the initiation of the CAPA process.
Conduct Investigation
Investigate thoroughly to identify the root causes and contributing factors associated with the detected issue or non-conformance.
Root Cause Analysis and Trace
Analyze the fundamental causes of the problem and trace its origins within the system or processes.
Cost of Quality
Evaluate the financial impact of the issue on quality, encompassing costs related to detection, prevention, and correction.
Create Corrective Action and Preventive Action
Develop precise measures to address the identified issue and prevent its recurrence.
Corrective Action and Preventive Action Management
Supervise and manage the implementation of corrective and preventive actions, ensuring compliance with set timelines and objectives.
Effectiveness Review
Assess the productiveness of applied measures through continuous monitoring, data analysis, and feedback mechanisms.
Populate CAPA Master Data
Create CAPA Process Flow
Record Creation
Conduct Investigation
Root Cause Analysis and Trace
Cost of Quality
Create Corrective Action and Preventive Action
Corrective Action and Preventive Action Management
Effectiveness Review
Configure CAPA Layout

How Smart CAPA Works

Manage corrective and preventive actions effectively in ten easy steps

Configure CAPA Layout
Customize the management of the CAPA process to align precisely with organizational needs and regulatory standards.
Populate CAPA Master Data
Populate the CAPA system with crucial data, including information on issues, stakeholders, and timelines.
Create CAPA Process Flow
Establish a detailed workflow delineating the sequence of steps necessary for efficient CAPA management.
Record Creation
Generate thorough documentation detailing the issue or non-conformance triggering the initiation of the CAPA process.
Conduct Investigation
Investigate thoroughly to identify the root causes and contributing factors associated with the detected issue or non-conformance.
Root Cause Analysis and Trace
Analyze the fundamental causes of the problem and trace its origins within the system or processes.
Cost of Quality
Evaluate the financial impact of the issue on quality, encompassing costs related to detection, prevention, and correction.
Create Corrective Action and Preventive Action
Develop precise measures to address the identified issue and prevent its recurrence.
Corrective Action and Preventive Action Management
Supervise and manage the implementation of corrective and preventive actions, ensuring compliance with set timelines and objectives.
Effectiveness Review
Assess the productiveness of applied measures through continuous monitoring, data analysis, and feedback mechanisms.

Testimonial

Our products in our customers' words

Helping customer to succeed by offering our food safety and quality management software solution. 

Jasper Wyman & Son

" We have found the software to be very user friendly and intuitive which makes implementation and acceptance by users much easier. Their service and support are one of the best. Rather than chatting with a “chat-bot”, you get to talk with a real person who responds in a timely manner "

Jasper Wyman & Son

Jasper Wyman & Son

Shannon Fickett , Director of Quality Assurance
Formagerie Roy

"Works like a charm. All the team are very happy to work with. It is easy to use for the production employee and it reduce the time for the verification and control by 30% for the quality control manager. The team of Smartfoodsafe are professional and the support is very quick"

Formagerie Roy

Formagerie Roy

Bruno Roy , Owner
Rogers Poultry Co.

“Smart Food Safe has given our small family run company the ability to expand and grow by taking our Food Safety to the next level. With customers making the push for GSFI certifications, we were lost in the huge requirements to keep our GSFI Food Safety plan up to date."

Rogers Poultry Co.

Rogers Poultry Co.

Brett Butler, GFSI and HACCP Coordinator
IE Hospitality and Dry Storage Mill

"SmartFoodSafe is obviously a food safety app built by someone with extensive experience in the food safety industry. The software is intuitive and extremely flexible and has been a great match for our business even though we are using it for both food manufacturing and restaurant applications."

IE Hospitality and Dry Storage Mill

IE Hospitality and Dry Storage Mill

Mara King, Mill General Manager
CWD

" The simplicity of the software combined with the outstanding customer service experience has significantly enhanced our organization of SQF documents while streamlining the entire auditing process. The Smart Food Safe software is an instant success for us "

CWD

CWD

Emily Kornell, Quality Assurance Coordinator
Daybreak

"Smart Food Safe has brought my food safety program into the digital world. The full support you need to create, manage, and thrive with your food safety program. This software is the future of food safety programs."

Daybreak

Daybreak

Kieran McKeown ,General Manager
Ozone Pharmaceuticals Ltd

"We are users of LIMS developed by SMART FOOD Safe. It is a good software to meet all the expectation of Analytical Research Laboratory."

Ozone Pharmaceuticals Ltd

Ozone Pharmaceuticals Ltd

Kieran McKeown ,General Manager
Gidney Fisheries

“Smartfoodsafe and our company representative interacted at Boston Seafood Show. While I was doing my market research for the product which best suits our business requirements, I had a meeting with Prasant and Thomas where they provided demos for all the modules on their website."

Gidney Fisheries

Gidney Fisheries

Chandan Sharma, Quality Control Manager
Tippin’s Gourmet Pies, LLC

"We chose SmartFoodSafe over other systems because of the variety of modules available that allow us to streamline and digitize our Food Safety and Quality Management system as a whole. The platform is built with an auditor mindset and incorporates functions that would usually require additional programs and/or systems."

Tippin’s Gourmet Pies, LLC

Tippin’s Gourmet Pies, LLC

Morgan Baker, Food Safety and Quality Manager
Gripon420

‘’ They have consistently been timely with all testing we have sent them, but most importantly, the service and knowledge they provide has been exceptional compared to other laboratories, as well as providing solutions to unexpected problems. Smart Lab Application has had many improvements over this time, making sample requests simple and the ability to track the workflow greatly assists us in planning downstream activities’’

Gripon420

Gripon420

Ronaldo Ramsingh, Quality Assurance Person
Cozy Harbor Seafood Inc.

"We opted to go with the Smart Food Safe platform after researching multiple food safety platforms. Prasant and the onboarding team have been very responsive, and we are excited to get the system up and fully running."

Cozy Harbor Seafood Inc.

Cozy Harbor Seafood Inc.

Kevin Burnsteel, Quality Assurance Manager
Daboom Desserts

"The support team is responsive, knowledgeable and efficient in assisting us whenever we have reached out for assistance. As a GFSI certified company our experience to this point has been very positive, and we highly recommend Smart Food Safe for anyone looking for a straightforward, comprehensive food safety software."

Daboom Desserts

Daboom Desserts

Gavin Grant, Owner
Shogun Maitake Canada Co. Ltd.

"Before this system, we used to spend a lot of time preparing and organizing a huge amount of documents for every SQF audit. This system has not only reduced our work but has also made it much easier to manage our HACCP, GMP, and SOPs. I would recommend this system to any company with SQF."

Shogun Maitake Canada Co. Ltd.

Shogun Maitake Canada Co. Ltd.

Norimi Sakamoto, Director

CUSTOMER FEEDBACK

Our products in our customers' words

Helping customer to succeed by offering our food
safety and quality management software solution. 

Jasper Wyman & Son Shannon Fickett , Director of Quality Assurance

" We have found the software to be very user friendly and intuitive which makes implementation and acceptance by users much easier.








Formagerie Roy Bruno Roy , Owner

"Works like a charm. All the team are very happy to work with. It is easy to use for the production employee and it reduce the time for the verification and control by 30% for the quality control manager. The team of Smartfoodsafe are professional and the support is very quick"





Rogers Poultry Co. Brett Butler, GFSI and HACCP Coordinator

“Smart Food Safe has given our small family run company the ability to expand and grow by taking our Food Safety to the next level. With customers making the push for GSFI certifications, we were lost in the huge requirements to keep our GSFI Food Safety plan up to date."




IE Hospitality and Dry Storage Mill Mara King, Mill General Manager

"SmartFoodSafe is obviously a food safety app built by someone with extensive experience in the food safety industry. The software is intuitive and extremely flexible and has been a great match for our business even though we are using it for both food manufacturing and restaurant applications."




CWD Emily Kornell, Quality Assurance Coordinator

" The simplicity of the software combined with the outstanding customer service experience has significantly enhanced our organization of SQF documents while streamlining the entire auditing process. The Smart Food Safe software is an instant success for us "




Daybreak Kieran McKeown ,General Manager

"Smart Food Safe has brought my food safety program into the digital world. The full support you need to create, manage, and thrive with your food safety program. This software is the future of food safety programs."







Gidney Fisheries Chandan Sharma, Quality Control Manager

“Smartfoodsafe and our company representative interacted at Boston Seafood Show. While I was doing my market research for the product which best suits our business requirements, I had a meeting with Prasant and Thomas where they provided demos for all the modules on their website."




Tippin’s Gourmet Pies, LLC Morgan Baker, Food Safety and Quality Manager

"We chose SmartFoodSafe over other systems because of the variety of modules available that allow us to streamline and digitize our Food Safety and Quality Management system as a whole. The platform is built with an auditor mindset and incorporates functions that would usually require additional programs and/or systems."



Gripon420 Ronaldo Ramsingh, Quality Assurance Person

‘’ They have consistently been timely with all testing we have sent them, but most importantly, the service and knowledge they provide has been exceptional compared to other laboratories, as well as providing solutions to unexpected problems. Smart Lab Application has had many improvements over this time, making sample requests simple and the ability to track the workflow greatly assists us in planning downstream activities’’

Cozy Harbor Seafood Inc. Kevin Burnsteel, Quality Assurance Manager

"We opted to go with the Smart Food Safe platform after researching multiple food safety platforms. Prasant and the onboarding team have been very responsive, and we are excited to get the system up and fully running."






Daboom Desserts Gavin Grant, Owner

"The support team is responsive, knowledgeable and efficient in assisting us whenever we have reached out for assistance. As a GFSI certified company our experience to this point has been very positive, and we highly recommend Smart Food Safe for anyone looking for a straightforward, comprehensive food safety software."




Shogun Maitake Canada Co. Ltd. Norimi Sakamoto, Director

"Before this system, we used to spend a lot of time preparing and organizing a huge amount of documents for every SQF audit. This system has not only reduced our work but has also made it much easier to manage our HACCP, GMP, and SOPs. I would recommend this system to any company with SQF."





CUSTOMER FEEDBACK

Our products in our customers' words

Helping customer to succeed by offering our food
safety and quality management software solution. 

Jasper Wyman & Son Shannon Fickett , Director of Quality Assurance

" We have found the software to be very user friendly and intuitive which makes implementation and acceptance by users much easier.






Formagerie Roy Bruno Roy , Owner

"Works like a charm. All the team are very happy to work with. It is easy to use for the production employee and it reduce the time for the verification and control by 30% for the quality control manager. The team of Smartfoodsafe are professional and the support is very quick"




Rogers Poultry Co. Brett Butler, GFSI and HACCP Coordinator

“Smart Food Safe has given our small family run company the ability to expand and grow by taking our Food Safety to the next level. With customers making the push for GSFI certifications, we were lost in the huge requirements to keep our GSFI Food Safety plan up to date."



IE Hospitality and Dry Storage Mill Mara King, Mill General Manager

"SmartFoodSafe is obviously a food safety app built by someone with extensive experience in the food safety industry. The software is intuitive and extremely flexible and has been a great match for our business even though we are using it for both food manufacturing and restaurant applications."




CWD Emily Kornell, Quality Assurance Coordinator

" The simplicity of the software combined with the outstanding customer service experience has significantly enhanced our organization of SQF documents while streamlining the entire auditing process. The Smart Food Safe software is an instant success for us "



Daybreak Kieran McKeown ,General Manager

"Smart Food Safe has brought my food safety program into the digital world. The full support you need to create, manage, and thrive with your food safety program. This software is the future of food safety programs."





Gidney Fisheries Chandan Sharma, Quality Control Manager

“Smartfoodsafe and our company representative interacted at Boston Seafood Show. While I was doing my market research for the product which best suits our business requirements, I had a meeting with Prasant and Thomas where they provided demos for all the modules on their website."



Tippin’s Gourmet Pies, LLC Morgan Baker, Food Safety and Quality Manager

"We chose SmartFoodSafe over other systems because of the variety of modules available that allow us to streamline and digitize our Food Safety and Quality Management system as a whole. The platform is built with an auditor mindset and incorporates functions that would usually require additional programs and/or systems."


Gripon420 Ronaldo Ramsingh, Quality Assurance Person

‘’ They have consistently been timely with all testing we have sent them, but most importantly, the service and knowledge they provide has been exceptional compared to other laboratories, as well as providing solutions to unexpected problems. Smart Lab Application has had many improvements over this time, making sample requests simple and the ability to track the workflow greatly assists us in planning downstream activities’’

Cozy Harbor Seafood Inc. Kevin Burnsteel, Quality Assurance Manager

"We opted to go with the Smart Food Safe platform after researching multiple food safety platforms. Prasant and the onboarding team have been very responsive, and we are excited to get the system up and fully running."




Daboom Desserts Gavin Grant, Owner

"The support team is responsive, knowledgeable and efficient in assisting us whenever we have reached out for assistance. As a GFSI certified company our experience to this point has been very positive, and we highly recommend Smart Food Safe for anyone looking for a straightforward, comprehensive food safety software."



Shogun Maitake Canada Co. Ltd. Norimi Sakamoto, Director

"Before this system, we used to spend a lot of time preparing and organizing a huge amount of documents for every SQF audit. This system has not only reduced our work but has also made it much easier to manage our HACCP, GMP, and SOPs. I would recommend this system to any company with SQF."




CUSTOMER FEEDBACK

Our products in our customers' words

Helping customer to succeed by offering our food
safety and quality management software solution. 

Jasper Wyman & Son Shannon Fickett , Director of Quality Assurance

" We have found the software to be very user friendly and intuitive which makes implementation and acceptance by users much easier.

Formagerie Roy Bruno Roy , Owner

"Works like a charm. All the team are very happy to work with. It is easy to use for the production employee and it reduce the time for the verification and control by 30% for the quality control manager. The team of Smartfoodsafe are professional and the support is very quick"

Rogers Poultry Co. Brett Butler, GFSI and HACCP Coordinator

“Smart Food Safe has given our small family run company the ability to expand and grow by taking our Food Safety to the next level. With customers making the push for GSFI certifications, we were lost in the huge requirements to keep our GSFI Food Safety plan up to date."

IE Hospitality and Dry Storage Mill Mara King, Mill General Manager

"SmartFoodSafe is obviously a food safety app built by someone with extensive experience in the food safety industry. The software is intuitive and extremely flexible and has been a great match for our business even though we are using it for both food manufacturing and restaurant applications."

CWD Emily Kornell, Quality Assurance Coordinator

" The simplicity of the software combined with the outstanding customer service experience has significantly enhanced our organization of SQF documents while streamlining the entire auditing process. The Smart Food Safe software is an instant success for us "

Daybreak Kieran McKeown ,General Manager

"Smart Food Safe has brought my food safety program into the digital world. The full support you need to create, manage, and thrive with your food safety program. This software is the future of food safety programs."

Gidney Fisheries Chandan Sharma, Quality Control Manager

“Smartfoodsafe and our company representative interacted at Boston Seafood Show. While I was doing my market research for the product which best suits our business requirements, I had a meeting with Prasant and Thomas where they provided demos for all the modules on their website."

Tippin’s Gourmet Pies, LLC Morgan Baker, Food Safety and Quality Manager

"We chose SmartFoodSafe over other systems because of the variety of modules available that allow us to streamline and digitize our Food Safety and Quality Management system as a whole. The platform is built with an auditor mindset and incorporates functions that would usually require additional programs and/or systems."

Gripon420 Ronaldo Ramsingh, Quality Assurance Person

‘’ They have consistently been timely with all testing we have sent them, but most importantly, the service and knowledge they provide has been exceptional compared to other laboratories, as well as providing solutions to unexpected problems. Smart Lab Application has had many improvements over this time, making sample requests simple and the ability to track the workflow greatly assists us in planning downstream activities’’

Cozy Harbor Seafood Inc. Kevin Burnsteel, Quality Assurance Manager

"We opted to go with the Smart Food Safe platform after researching multiple food safety platforms. Prasant and the onboarding team have been very responsive, and we are excited to get the system up and fully running."

Daboom Desserts Gavin Grant, Owner

"The support team is responsive, knowledgeable and efficient in assisting us whenever we have reached out for assistance. As a GFSI certified company our experience to this point has been very positive, and we highly recommend Smart Food Safe for anyone looking for a straightforward, comprehensive food safety software."

Shogun Maitake Canada Co. Ltd. Norimi Sakamoto, Director

"Before this system, we used to spend a lot of time preparing and organizing a huge amount of documents for every SQF audit. This system has not only reduced our work but has also made it much easier to manage our HACCP, GMP, and SOPs. I would recommend this system to any company with SQF."

Frequently Asked Questions

What is CAPA?

CAPA stands for Corrective And Preventive Action. CAPA is a system to collect information, analyze information, identify and investigate product and quality problems, and take appropriate and effective corrective and/or preventive action to prevent their recurrence.

How to Assign a Corrective Action to a User?

Once the root cause is identified, create corrective and preventive actions to be assigned to the respective user along with a due date.

What is Smart CAPA?

Smart CAPA digitalises the deviation management process for efficient and effective management of the root cause and actions to close the same.

What Root Cause Analysis tools the software supports?

The Smart CAPA software supports the 5 Why’s and Fishbone diagram analysis tools.

What are the benefits of using a CAPA software?

Proper investigation to the root cause of process deviations can help in eliminating the process defects and improve food safety or quality compliances.

What is the 5 Whys Root Cause Analysis methodology?

In 5 Whys methodology, we ask the why question again and again to find the real cause of the incidents.

What kind of deviations I can create with Smart CAPA?

Users can create Customer Complaint records, Hold and Release Records, Process Deviation Records and CAPA records with Smart CAPA.

Can I create an Out of Specification in Smart CAPA?

Yes you can create Out-of-Specification to verify if the test results are meeting with the expected results.